What data do we collect?
We collect data from you when you sign up to the site, submit a request, participate in a challenge or sweepstakes, respond to email marketing, or partake in another site feature.
Note: “we do not store credit card details. Our Website may contain links to other third party websites. If you follow a link to any of those third party websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for their policies or processing of your personal information. Please check these policies before you submit any personal information to such third party websites.”
How would we use your data?
We might use the data we collect from you to:
1. Customise your site experience and to allow us to highlight products in which you may be interested.
2. Allow us to respond more quickly to your requests.
3. To rapidly handle your transactions.
4. To regulate a challenge, advancement, overview or other site feature.
5. If you have subscribed to our newsletter, we might send you occasional messages. If you do not wish to receive emails from us going forward, please refer to the link to your subscription preferences at the bottom of the email. In the event that you have not signed up to our mailing list, you won’t receive these messages. Guests who enlist or partake in other site elements, such as showcasing projects, will be given a choice as to whether they want to be on our mailing list and receive emails from us.
How would we secure guest data?
We use a range of means to secure your data. Your data is contained and is only available to a select number of people who treat all data with the strictest confidence. When you put in requests or access your data, we offer the usage of a safe server. All personal/credit data you supply is transmitted through Secure Socket Layer (SSL) and afterward encrypted into our databases, only to be used in the circumstances cited above.
We may use external contractors to better understand our customers. These contractors are not allowed to use the data collected for our benefit, but are solely there to help enhance our business.
You can have your PC warn you every time a cookie is used, or you can disable all cookies. You can do this through your browser (Chrome, Internet Explorer, Firefox) settings. Every program is different, so take a look at your menu to find out how to adjust your cookie settings. In the event that you turn cookies off, you will be unable to access numerous components that make your site visit more effective and some of our processes won’t work properly. If you prefer, you can place orders via phone by calling customer services.
Anonymous guest data might be given to third parties to showcase, or promote, our work.
Are you able to change/delete the data we hold about you?
To alter your mailing preferences, please let us know by changing your settings on the My Account page. Please note, that due to the time it takes to process these changes, you may receive one or two further emails from us before your changes are confirmed.
To erase the majority of your online record data from our database, sign into My Account and delete your postal addresses, billing addresses and billing data. Please note that we may retain data relating to your purchases for our own administration and record keeping.
To provide a quality service, we might feature advertisements from external companies on our site. These partners have separate security arrangements which may differ from our own. We are not liable for any external content. We wish to provide a consistently high service, so if you have any complaints about these external sites, or they do not work, then please let us know as soon as possible.
Changes to our arrangement
Enquiries and input
If you have any questions, queries, or suggestions regarding online security on our site, please get in touch with us directly so we can address them.
Online Policy Only
This online security arrangement applies only to data gathered through our site.
Terms and Conditions
Please visit our Terms and Conditions page which will provide further information on usage, disclaimers, and the usage of our site.